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Privacy Policy

Last Updated: September 29, 2026

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Satisfying Edibles Inc. (“Satisfying Edibles,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, contact us, create an account, subscribe to communications, or otherwise interact with our services.

This Privacy Policy explains what personal information we collect, how we use it, when we may disclose it, and the choices and rights available to you.

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1. Personal Information We Collect

Depending on how you interact with us, we may collect information such as:

  • your name;

  • email address;

  • telephone number;

  • billing and delivery address;

  • account login information;

  • order history and product preferences;

  • delivery, pickup and fulfillment information;

  • communications you send to us;

  • information submitted through customer support forms;

  • marketing preferences and subscription choices;

  • technical information about your use of our website, such as device, browser and usage information.

Payment-card information is generally processed through third-party payment providers rather than stored directly by Satisfying Edibles.

 

2. How We Collect Personal Information

We may collect personal information when you:

  • place an order;

  • create or use an account;

  • contact Customer Support;

  • complete an online form;

  • subscribe to our newsletter or promotional communications;

  • arrange pickup or delivery;

  • participate in promotions or offers; or

  • browse or interact with our website.

Some technical information may also be collected automatically through cookies and similar website technologies.

 

3. Why We Use Personal Information

We may use your personal information to:

  • process and fulfill orders;

  • communicate about order status, pickup or delivery;

  • provide customer service;

  • manage customer accounts;

  • process payments through authorized payment providers;

  • respond to questions, requests or complaints;

  • improve our website, products and customer experience;

  • detect or prevent fraud and unauthorized activity;

  • maintain business and transaction records;

  • send marketing communications where you have consented to receive them;

  • comply with legal, regulatory, accounting or business obligations.

We aim to collect only the personal information reasonably necessary for these purposes.

 

4. Consent

Where required, we obtain consent before collecting, using or disclosing personal information.

Your consent may be express or implied depending on the circumstances and the sensitivity of the information.

You may withdraw consent for certain uses of your personal information, subject to legal, contractual or operational restrictions.

Withdrawing consent may affect our ability to provide certain services, such as processing an order or maintaining an account.

 

5. Marketing Communications

If you choose to subscribe to our email list, we may send you product updates, promotional offers, news and other marketing communications.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

Withdrawing from marketing communications does not prevent us from sending transactional communications relating to an order or customer-service request.

 

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • operate essential website functions;

  • remember preferences;

  • understand website usage;

  • improve site performance;

  • support shopping-cart and account functionality; and

  • provide analytics or marketing features.

You may be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

 

7. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to service providers where reasonably necessary to operate our business, including:

  • website and e-commerce providers;

  • payment processors;

  • delivery or courier providers;

  • email and communication platforms;

  • analytics or technology providers;

  • professional advisers; and

  • governmental or regulatory authorities where required by law.

Service providers may only receive the information reasonably necessary to perform the services they provide.

 

8. Third-Party Services

Our website may rely on third-party platforms such as Wix, payment providers, mapping services, delivery providers and other service providers.

These third parties may process personal information under their own privacy policies and terms.

Where personal information is transferred across provincial or national borders in the course of commercial activity, federal privacy requirements may also apply. 

 

9. Protection of Personal Information

We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.

Alberta PIPA requires organizations to take reasonable measures to safeguard the personal information they hold. 

No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

 

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

  • fulfill the purposes for which it was collected;

  • maintain business and transaction records;

  • meet accounting, tax or legal requirements; or

  • resolve disputes and enforce agreements.

When personal information is no longer reasonably required, we may securely destroy, delete or anonymize it. Alberta guidance states that organizations should retain information only as long as reasonably required for business or legal purposes and then securely destroy or anonymize it. 

 

11. Accuracy of Personal Information

We make reasonable efforts to keep personal information accurate and up to date where necessary for the purposes for which it is used.

You may contact us if you believe your personal information is inaccurate or incomplete.

 

12. Access and Correction Rights

Subject to applicable law, you may request access to personal information that Satisfying Edibles holds about you and request correction of inaccurate or incomplete information.

Under Alberta PIPA, individuals generally have rights to access their personal information and request correction. Alberta.ca

Requests should be submitted in writing to our privacy contact listed below.

 

13. Children’s Privacy

Our website and services are intended for general consumers and are not specifically directed at children.

If you are under the age of majority in your province or territory, you should use the website only with the involvement of a parent or legal guardian.

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14. Privacy Breaches

If we become aware of a privacy incident involving personal information, we will assess the circumstances and take reasonable steps to contain and address the incident.

Where notification or reporting is required by applicable law, we will follow those requirements. Alberta PIPA includes obligations relating to privacy breach management and notification. 

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15. Privacy Questions and Complaints

If you have questions, concerns or complaints about our privacy practices, please contact us first so that we can review and respond to your concern.

Alberta directs privacy concerns about private organizations to the organization’s privacy officer or privacy contact in the first instance. 

If you remain dissatisfied, you may also have the right to contact the Office of the Information and Privacy Commissioner of Alberta.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, services or legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

 

17. Contact Us

For privacy questions, access requests, correction requests or complaints, contact:

Privacy Contact
Satisfying Edibles Inc.
Calgary, Alberta, Canada
Email: support@satisfyingedibles.com
Phone: 587-434-0882

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